IQAir HealthPro Plus Air Cleaner

After 1 month of use, this IQAir unit earns my highest recommendation. I researched air purifiers for about a week before buying two IQAir units, one with the odor filter (Pro-Plus), and one without (Pro) to help with allergies and asthma symptoms that my family suffers from. Both of them work absolutely perfectly, with significant symptom relief within the first week of use. The packaging was very secure, with each unit contained in double boxes similar to what you find with high-end stereo equipment, including thick styrofoam inserts for cushioning. The unpacked units were sparkling new and clean, with an inspection page that detailed the performance actual performance for my unit at each of the five individual speeds. The manual was nicely organized and easy to comprehend.

These are sturdy units that are somewhat heavy, but come with a convenient handle recessed on the top, as well caster wheels (which are optional to install) to roll the unit if you need to...Read more

I like the machine for all the reasons stated by others: it works, it's powerful enough, the filters seem to be high quality and intelligently designed, etc. I did alot of research online and I'm glad I did, the world of air purifiers is a confusing one. But this has not disappointed.

However, like several other customers I had the dreaded "what is that funky paint/chemical smell coming from the machine?" moment happen a few days ago. I've only had it 3 weeks, but I had read the reviews on here so I knew something was up and that it wasn't just me. I now finally understand what causes it.

I spoke with a very helpful fellow at IQAir and he explained that it was probably the V5 filter (i then took apart the machine and tested each filter one at a time in the machine - start with the pre-filter, then add in the V5, then the HEPA - and smelled the air output with each one - yep it was the V5).

What happens with the V5 filter is it contains charcoal...Read more

This was supposedly a top-of-the-line air cleaner but I believe it was an overpriced rip-off and let me tell you why:

(1) Within one week of purchasing this unit from an authorized internet vendor, the unit got stuck at high speed and would not return to lower speed. Called vendor (who would pay you $20 to give them a good review) and they told me I could return it within the 30-day guarantee period. No help from them and no help from IQAir. Luckily, it returned to normal after one week.

(2) The power cable kept popping out. The castors at the bottom would break easily if you keep moving them around (not very well made). The most annoying part is any speed higher than 3 (up to 6) are very noisy and will wake you up. At speed 6 it sounds like a jet plane.

(3) After owning it for not quite 4 months and without using it for 2 weeks, it started emitting funny odor from the unit. The literature did warn you that chemical smell would be emitted...Read more