Austin Air Pet Machine HM410

I have had trouble sleeping at night with sleep apnea, snoring, not able to stay in bed but an hour and having to resort sleeping in a recliner. I have degraded over the past 3 years. I saw a lung specialst the prescribed me Xoepenex, and Advair. I recently had nasel surgery, cost me about 1500 out of pocket.
After purchasing the Pet machine from airpurifiersdirect2U, I just unwrapped the Pet machine, plugged it in. After a few hours the air in the whole house smelled fresh. We have an 85lb Golden retriever, much more hair than the mentioned labrador from the bad review of this product. The unit came to me with sight bent frame, but operated perfectly. I contacted Austin, and they offered to immediately replace the Pet machine. I told them I was dissapointed, but it was not worth the effort. Austin sent me a free tabletop for the unit. This is one industrial built air cleaner that gets down to business! This is my experience, fantastic! After seeing an allergist he reccomended...Read more

We have had 2 labs for less than a year...the pet machine was bought shortly after the arrival of the second one (a 6 year lab -already house broken!). I felt like the machine worked for less than a week to rid house of "dog smell". There has never been a smell of "accidents" - just that dog odor that I never wanted. We have hard wood floors so there is no carpet to trap odor. Dogs are not on furniture. Machine is by their beds. Beds are vacuumed almost daily and washed often. We vacuum all floors daily. Made mistake of emailing Austin Air directly to complain and was completely dismissed. (even though I was in my 30 day window to return). I did hear from a nicer lady from the place I actually bought it from (through austin air's website?) and she convinced austin air to send me a new filter. It has not changed anything. For all its promises, I cannot say it produces any results on any of them. I am very disappointed with it.

What an expensive piece of metal! That is all this thing is. Unless I was sold a defective machine, which Austin Air claims they didn't, this machine is crappy! Does nothing to clean the air, its noisy and the fan is annoying at best, but it doesn't clean anything! I used it on HIGH for 1 week and the pet dander and odor were still there. My bird flapped its wings and it was dust everywhere around the machine, but it all nicely dropped to the floor and on top of furniture, nothing was cleaned out of the air. DON'T BUY IT!